Core Responsibilities
Lead Generation and Prospecting:
Identifying potential customers and new sales opportunities through market research and networking.
Needs Analysis:
Understanding client requirements and business challenges to offer suitable technology solutions.
Sales Presentations and Demos:
Presenting and demonstrating IT products, services, and solutions to prospective clients.
Technical Guidance:
Explaining complex technical features and functionalities of products and services to customers.
Contract Negotiation:
Negotiating terms, prices, and contracts to close sales.
Client Relationship Management:
Building and maintaining strong relationships with new and existing customers.
After-Sales Support:
Providing follow-up support to ensure customer satisfaction and handle inquiries or issues.
Key Skills and Knowledge
Technical Knowledge:
A strong understanding of IT products, services, and industry trends is crucial for advising clients effectively.
Sales and Negotiation Skills:
Proficiency in pitching, persuading, and negotiating to achieve sales targets.
Communication Skills:
The ability to explain technical concepts clearly and build rapport with clients.
Market Awareness:
Keeping up-to-date with new technologies, market trends, and competitor offerings.
CRM Management:
Maintaining records of sales activities and customer information in a CRM system.