● Merchant Acquisition:
o Identify, pitch, and close high-value merchant accounts for EDC installations.
o Focus on premium businesses such as hospitals, hotels, large retailers, luxury outlets, and service providers.
● Account Management & Retention:
o Act as the single point of contact for assigned key merchants.
o Ensure merchant satisfaction through proactive engagement, issue resolution, and timely support.
o Drive activation and consistent usage of terminals post-deployment.
● Revenue & Performance Tracking:
o Meet or exceed monthly sales and activation targets (TPV, device retention, etc.).
o Monitor transaction performance and take corrective actions to improve volume and retention.
● Field Execution:
o Regular market visits for lead generation, onboarding, KYC completion, and device deployment.
o Conduct merchant training and awareness on product features, billing, and reconciliation processes.
● Cross-Functional Coordination:
o Liaise with internal operations, logistics, and support teams to ensure seamless merchant onboarding and servicing.