Job Title: Sales Officer – Business Loan (Small Ticket)
Organization: IDFC FIRST Bank
Function: Retail Assets / Micro & Small Business Lending
Role Overview:
The Sales Officer (BL – Small Ticket) is responsible for driving customer acquisition and loan disbursements in the micro and small business segment within an assigned territory/branch catchment. The role focuses on sourcing quality small-ticket unsecured/secured business loans through direct market visits and channel partnerships while maintaining strict adherence to bank policies and KYC norms.
Key Responsibilities:
Lead Generation & Sourcing: Conduct daily field visits, catchment mapping, and cold calling to identify and acquire Micro, Small, and Medium Enterprise (MSME) customers.
Target Achievement: Consistently meet and exceed monthly login and disbursement targets for small-ticket business loans.
Channel & DSA Management: Build and maintain strong relationships with local Direct Selling Agents (DSAs), connectors, and market influencers to generate steady business.
End-to-End Processing: Collect required financial/KYC documents, initiate digital loan applications, and coordinate with credit and operations teams for timely sanction and disbursement.
Portfolio Quality & Compliance: Ensure high-quality sourcing aligned with IDFC FIRST Bank’s credit policies, SOPs, and regulatory compliance guidelines.
Customer Service & Cross-Sell: Deliver seamless post-disbursement service and cross-sell other banking products (Current Accounts, Insurance, etc.) to deepen client relationships.
Required Qualifications & Skills:
Education: Graduate in any discipline (Freshers or candidates with 0–2+ years of field sales experience in BFSI/NBFC/MSME lending preferred).
Skills: Strong field sales and negotiation skills, good communication in local language and basic English, familiarity with digital onboarding tools, and willingness to travel locally.