Relationship Officer

Job Title: Customer Relationship Officer (CRO)

Job Type: Field Sales

Job Location: Field Based

Salary:

Gross Salary: ₹16,000 per month

In-hand Salary: ₹13,500 per month (after PF, ESIC, PT deductions)

Working Hours:

9:30 AM to 6:30 PM

Late sitting may be required as this is a field sales role

Qualification:

10th or 12th Pass

Age Limit:

20 to 30 years

Only Male candidates

Experience:

Freshers can also apply

Candidate must have a bike with a valid driving license

Job Description:

We are hiring Customer Relationship Officers for a field-based role involving loan disbursement and collection. The candidate will be responsible for identifying potential customers, forming small groups of female members, facilitating loan disbursement, and ensuring timely EMI collections.

Key Responsibilities:

Source and identify potential female customers for loan services

Form groups of 5 female members and facilitate loan disbursement

Collect loan EMIs from customers on time

Maintain proper relationship with customers

Manage field activities related to loan disbursement and collection

Allowances:

Official SIM card

Travelling allowance

Benefits:

Provident Fund (PF)

ESIC

Gratuity

Medical Insurance of ₹2.5 Lakhs

Term Insurance of ₹10 Lakhs

Accidental Insurance Policy

Selection Process:

1. First Round – HR Interview

2. Shortlisted candidates will attend one day field exposure at the nearest branch

3. Based on feedback from the candidate and branch team, a Final Round interview with the Branch Head will be conducted

4. Selected candidates will complete joining formalities at the Head Office

Documents Required:

PAN Card

Aadhaar Card (E-Aadhaar accepted)

Original Educational Certificates

Updated Resume

Passport Size Photo

Bank Passbook

Note:

Aadhaar Card, PAN Card, and Bank Passbook are mandatory for the hiring process. Candidates without these documents should not be considered.

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