Compliance and management: Carries out the pre and post-loan
activities related to Group loans. Presenting the loan applications
to the Credit team, portfolio administration, prioritizing the
repayment of loans to preserve the portfolio quality.
Promotion – Promotes new potential clients and eligible clients
offering various other products
Loan Appraisal – Informs potential clients about the requirements,
conditions of the IGL Loan products, the procedures to obtain a
loan, the importance of the payments on time etc o Makes sure
that the client meets the credit requirements. o Visits the client's
business and home to do the assessment, following the credit
policy procedures. o Analyzes and presents a consistent loan
proposal to the Credit team for its approval. o Informs the client
about the Credit team decision
Follow – up : Follows the loan disbursement process. o In case of
arrears visits clients and guarantors for the loan recovery. o
Informs the BRM or AM about the demand in his/her assigned area
as well as on the competition. o Makes a close follow up of the
disbursed loans, especially of the ones not paying on time. o
Responsible for his/her portfolio administration, promoting its
growth and keeping it with daily planning and organization of
activities
Client service: Provides a quick and timely service to the clients,
making sure that the client's expectations are fulfilled whenever is
possible. o Ensures a good and respectful treatment to the clients
and establishes a professional relationship with them, with a long
term perspective. Guarantees confidential treatment to all the
information gathered from the client and of the Institution