● Identifying customer requirements and accordingly providing correct information regarding processes or banks/NBFC’s.
● Analysing The Lead: Analysing the documents and requirements of the customer,Managing customer information, documentation in the database for further processing.
● Providing Product Knowledge: Clearly explaining loan features, repayment terms, features, benefits and eligibility criteria to customers.
● Transfer of Lead: Align the Qualified lead to the sales team for further process.
● Follow Up: Follow up with the sales team to close the case and stay in touch with the customer during the process.
Key Skills:
● Effective and Excellent Communication and listening skills.
● Negotiation and interpersonal skills
● HL/LAP product knowledge and experience
● Mandatory experience in telecalling using dialers.
● Problem solving and sales skills
Good Connects With DSA connectors open market / Builders CP