A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
12,000 - 19,000 /महीना*
R S Enterprise
फील्ड जाब
घल्ल कलां, मोगा
₹5,000 इनसेंटिव्स शामिल
फ़ील्ड सेल्स में 0 - 6 वर्षो का अनुभव
फुल टाइम
कॉन्ट्रैक्ट
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
