Dikshi Technologies is hiring Field Support Engineers to join our growing team. This role is ideal for freshers or candidates with up to 1 year of experience who are passionate about technology, customer service, and field operations. The role involves assisting customers, ensuring smooth product installations, and providing on-site technical and sales support.
Provide on-site support, installation, and basic troubleshooting for clients.
Assist in identifying customer needs and offering suitable product or service solutions.
Build and maintain positive customer relationships.
Support the sales and service teams in achieving business objectives.
Report daily field activities and customer feedback to the management team.
Maintain accurate records of visits, leads, and follow-ups.
Education: Graduate in any discipline (Diploma holders may also apply).
Experience: 0 – 1 year of experience in field support / sales / technical support.
Good communication and interpersonal skills.
Basic computer knowledge and familiarity with technology.
Willingness to travel for client visits and field work.
Self-motivated with a customer-oriented approach.