Field Sales Executive

Job Title: Customer Success Manager (CSM)

Nisiki is a manufacturer of high precision electro-mechanical components and a Total Solution Provider for the success of more than 600+ OEM customers.  As a CSM, you will be part of a sales team handling domestic and global OEM customers.  Nisiki components are highly critical and essential for the customer’s finished product.  A CSM must propose Nisiki components as a techno-commercial solution for the success of our customer and as a result contribute to the growth of Nisiki.

Basic Requirements:

-       Bachelor’s degree in Mechanical or Electrical Engineering.

-       Professional Experience: Min 3-5 years.

-       Base Location: Kolkatta.

-       Willingness to travel and work with customer.

-       Excellent communication and interpersonal skills.

-       Soft Skills: MS Office - Word/Excel.

Responsibilities:

-       A CSM should have frequent interactions with Key Decision Makers (KDM) across all departments in the customer's organisation.

-       A CSM should understand the customer's product and manufacturing process in depth.

-       A CSM needs to identify the customer's various obstacles or pain points and provide a logical techno-commercial solution.

-       A CSM must ensure that they are working towards the success of our OEM customers.

Required capabilities

-       Constant differentiation of Nisiki from competition.

-       Educate the KDMs on PROP.

-       Speedy extraction of truthful information (data) from KDMs.

Permanent rule of OEM procurement, (PROP):

For their own business survival and growth, an OEM must necessarily buy their components from the best available global vendor and allocate major SOB to that vendor.

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