Identify and onboard eligible customer groups
✅ Conduct field verification and customer assessment
✅ Explain loan products, terms, and repayment policies
✅ Manage loan processing, documentation, and disbursement
✅ Monitor repayments and ensure timely collections
✅ Build strong customer relationships and resolve queries
✅ Track portfolio performance and minimize delinquency
✅ Ensure compliance with company policies and submit reports