फील्ड एग्जीक्यूटिव

Field Operations Manager

Company: NA GROUP

Location: Ernakulam, Kerala

Job Type: Full-time

Experience: 2–5 years preferred

Salary: Competitive, based on experience and suitability

Job Description

NA GROUP, a manpower supply and facility management company, is looking for a proactive and experienced Field Operations Manager to manage and coordinate its field operations in Ernakulam, Kerala.

The candidate will be responsible for managing manpower across multiple client locations, supervising employees, coordinating with clients and ensuring smooth day-to-day operations.

The ideal candidate should have strong leadership and communication skills, the ability to handle large teams and the confidence to coordinate with government departments, PSU representatives and institutional clients.

Key Responsibilities

1. Field Operations & Manpower Management

- Manage daily operations across multiple client sites.

- Supervise employees, site supervisors and field teams.

- Monitor attendance, punctuality, discipline and performance.

- Coordinate manpower deployment and arrange replacements for absenteeism.

- Conduct regular site visits and resolve operational issues.

2. Client Coordination & Employee Management

- Act as a liaison between workers, clients, site supervisors and company management.

- Maintain professional relationships with client representatives.

- Handle client complaints, employee grievances and workplace issues.

- Communicate client instructions and operational requirements to employees.

- Ensure service quality and client satisfaction.

3. Pre-Bid Meetings & Tender Coordination

- Attend pre-bid meetings and site inspections on behalf of the company.

- Coordinate with government departments, PSUs and client representatives.

- Understand site conditions, scope of work and manpower requirements.

- Share relevant information and operational inputs with the management and tender team.

4. Reporting & Administration

- Monitor daily attendance and manpower availability.

- Prepare site inspection and operational reports.

- Coordinate with the head office regarding recruitment, payroll and employee-related matters.

- Implement company SOPs and operational procedures.

Required Skills & Qualifications

- Bachelor's degree or relevant educational qualification preferred.

- 2–5 years of experience in Facility Management, Manpower Supply, Operations or a similar industry preferred.

- Strong leadership and team management skills.

- Good client coordination and interpersonal skills.

- Hindi communication skills are mandatory.

- Good English communication skills; Malayalam is an added advantage.

- Basic computer knowledge, including MS Excel and Google Sheets.

- Ability to manage multiple sites and large employee teams.

- Willingness to travel regularly for site visits and client meetings.

Preferred Experience

Candidates with experience in the following areas will have an advantage:

- Facility Management companies.

- Manpower outsourcing and staffing companies.

- Housekeeping and security operations.

- Government department and PSU contracts.

- Large-scale workforce supervision.

What We Offer

- Competitive salary based on experience and suitability.

- Career growth opportunities.

- Opportunity to manage large-scale operations.

- Professional working environment.

How to Apply

Interested candidates can apply through Indeed. Shortlisted candidates will be contacted for an interview.

NA GROUP

Values. Versatility. Vision.

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