A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
12,000 - 15,000 /महीना
Divya Enterprises
फील्ड जाब
वाशी, मुंबई
फ़ील्ड सेल्स में 0 - 2 वर्षो का अनुभव
फुल टाइम
We are looking for a Field Coordinator to join our team . The role offers ₹12000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Electrical Power supply and meter related documentation work. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
