We are looking for a Field Collection Executive to join our team at Eeshavan Enterprises. The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing colletions. The position offers an in-hand salary of ₹13,000 - ₹18,000 and prospects of growth.
Key Responsibilities:
Debt Recovery: Contacting customers with overdue accounts and attempting to collect the outstanding amount or negotiate a payment plan.
Negotiation: Working with clients to establish payment plans and resolve discrepancies.
Record Keeping: Maintaining accurate records of collection efforts, outcomes, and all relevant information.
Reporting: Regularly updating management on the status of collections, outstanding debts, and customer payments.
Compliance: Ensuring adherence to legal guidelines and company policies throughout the collection process.
Conflict Resolution: Finding solutions to potential issues between clients and the business.
Target Achievement: Meeting or exceeding monthly collection targets.
Customer Service: Providing excellent customer service and maintaining positive relationships.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 3 years of experience. Familiarity with different sales techniques is a must. Applicants should also have good communication, negotiation, and interpersonal skills. Proficiency in computer use and the ability to utilize technology effectively are essential.