Key Responsibilities:
Visit customers/clients for payment collection and outstanding recovery.
Make regular calls and follow up with customers regarding pending payments.
Maintain daily collection and customer visit records.
Achieve daily, weekly, and monthly collection targets.
Coordinate with the Accounts and Sales teams regarding outstanding payments.
Submit collected payments/documents to the company as per company process.
Maintain accurate records of customer commitments and payment dates.
Resolve basic customer queries related to outstanding invoices.
Prepare daily field visit and collection reports.
Follow up continuously on overdue accounts.
Ensure professional and polite communication with customers.
Perform other collection-related duties assigned by management.
Field Work Requirement:
Regular field visits are mandatory.
Candidate should be comfortable travelling to customer locations.
Candidate may need to cover multiple customer locations in a day.
Daily field visit/collection reporting will be required.
Mandatory Requirements:
Own bike/two-wheeler is mandatory.
Valid Driving License is mandatory.
Candidate should have a smartphone for calls, WhatsApp, maps, and reporting.
Good knowledge of local routes and locations is preferred.
Willingness to travel regularly for collection work.
Good communication and convincing skills.
Basic knowledge of MS Excel/Google Sheets is preferred.
Eligibility:
Minimum 12th Pass.
1–3 years of experience in collection, field sales, recovery, banking, finance, or related work preferred.
Skills Required:
Customer Handling
Payment Follow-up
Negotiation & Convincing Skills
Communication Skills
Basic Excel/Google Sheets
Time Management
Target Orientation
Field Visit Management
Problem Solving
Compensation & Benefits:
Fixed monthly salary
Travel/Fuel allowance as per company policy
Performance-based collection incentives
Career growth opportunities
Immediate Joiner are preferred...