We are looking for a Customer Service Associate t join our Omiz Solutions team to handle calls, provide exceptional customer support and resolve queries related to Industry.
The role offers an attractive in-hand salary and attractive incentives and opportunities for growth.
Key Responsibility:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.