Customer Sales Representative — Job Description
Job Title: Customer Sales Representative
Job Summary:
We are looking for a motivated and customer-focused Customer Sales Representative to handle customer inquiries, promote products/services, generate sales, and maintain strong relationships with customers. The ideal candidate should have excellent communication skills, a positive attitude, and a target-oriented approach.
Key Responsibilities
Handle customer inquiries through phone, email, chat, or in person.
Understand customer requirements and recommend suitable products/services.
Generate leads and convert prospects into customers.
Follow up with existing and potential customers.
Achieve assigned monthly/quarterly sales targets.
Explain product features, pricing, offers, and terms to customers.
Handle customer complaints and provide appropriate solutions.
Maintain accurate customer and sales records in the ERP/CRM.
Build and maintain long-term customer relationships.
Monitor competitor activities and provide market feedback.
Prepare regular sales and customer follow-up reports.
Requirements
Graduate in any discipline preferred.
2–4 years of experience in sales/customer service.
Excellent verbal and written communication skills.
Good negotiation and convincing abilities.
Customer-oriented and target-driven attitude.
Basic knowledge of MS Office/CRM software.
Ability to work independently as well as in a team.