We are looking for a Collection Executive to join our team at L & T Finance . The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth. The position offers an in-hand salary of ₹17,000 - ₹19,000 and prospects of growth.
Key Responsibilities:
Contact customers through phone calls, field visits, SMS, or emails regarding pending payments
Follow up on overdue loan, EMI, credit card, or bill payments
Explain repayment options and due amounts to customers
Maintain daily collection reports and payment records
Visit customer locations for field collections when required
Coordinate with the branch or recovery team
Ensure collection activities follow company policies and legal guidelines
Handle customer complaints or payment issues professionally
Achieve monthly recovery and collection targets
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. Familiarity with different sales techniques is a must. Applicants should also have good communication, negotiation, and interpersonal skills. Proficiency in computer use and the ability to utilize technology effectively are essential.