Location: Assigned local field area
Employment Type: Full-time, On-roll / Agency (as applicable)
You will handle on-ground loan recovery and collections for assigned accounts. The role involves 10–15 customer visits per day, follow-ups on overdue cases, and updating outcomes in the system on the same day.
Visit customers for collections and recovery in assigned locations
Handle BKT3 / BKT4 / P1 / P2 bucket cases
Complete 10–15 field visits daily and close follow-ups
Update visit outcomes in the system with zero pending trails
Coordinate with agency partners and full-time field staff to close targets
Meet monthly collection targets defined for your area
Education: 12th Pass (Graduates preferred, not mandatory)
Experience: 1–4 years in Collections / Recovery / MFI / Group Loans
Languages: Local language + basic Hindi
Mandatory:
Two-wheeler
Valid Driving License
Android Smartphone
Comfortable with daily field movement
Able to explain repayment options clearly to customers
Experience negotiating overdue payments without escalation
Tracks targets and visit counts daily
Updates data on time and follows compliance rules
(This role focuses on performance and discipline. Gender, background, or age do not affect eligibility.)
Fixed monthly salary
Incentives linked to monthly recovery numbers
Additional rewards for top performers each month
Scope to move into Senior FOS / Area roles based on 6–12 months of performance