Collection Executive

We are looking for a Collection Executive to join our team at CREDRESOLVE. The role requires candidates who are skilled in building customer relationships, following up on leads, and maximizing sales opportunities. Identify prospects and develop sales strategies to drive business growth. The position offers an in-hand salary of ₹13,000 - ₹14,000 and prospects of growth.

Key Responsibilities:

·         Responsible for regularly updating the client on the cases assigned for debt recovery from their delinquent customer under JLG loans.

·         Reviewing customers and analysing potential defaulters.

·         Understanding default reasons and reporting to management.

·         To keep a tab on due calling data and update the new contacts and addresses of the customer and guarantor.

·         Responsible for process implementation of Cash Receiving and Cash Register.

·         Review problematic accounts by understanding the issues and provide them better repayment structure.

·         Visiting customers, guarantor and references.

·         Issue repossession order in co-ordination with BM.

·         Collection of due payments effectively and efficiently.

·         Understanding OD status of all Assigned Centres/clients.

·         Resolution of ODs, fully and partially.

·         Quality of task performed in terms of efficiency, effectiveness, timely productivity.

·         Monthly collection productivity for all assigned clients/ centres (Bucket Wise

Resolution / Roll Backs).

·         Reduction in total assigned DPD clients of centres on monthly basis.

·         Reduction in OD movement for all assigned clients/centres month on month Basis.

·         Regular visit other than centre meeting to all assigned clients.

·         Centre outstanding/OD/NPA of zero collection centres approaching to threshold.

·         Reduction in non-payment clients and centres.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. Familiarity with different sales techniques is a must. Applicants should also have good communication, negotiation, and interpersonal skills. Proficiency in computer use and the ability to utilize technology effectively are essential.

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