Greet customers and understand their vehicle requirements and preferences.
Present and demonstrate Nissan cars, highlighting features, advantages, and benefits.
Conduct test drives and provide detailed product briefings.
Prepare and present quotations, negotiate prices, and close sales.
Maintain regular follow-up with customers for inquiries, bookings, and post-delivery support.
Develop in-depth knowledge of Nissan models, variants, specifications, technology, and features.
Stay updated on new product launches, competitive models, pricing, and market trends.
Ensure complete documentation for vehicle booking, finance, insurance, and delivery.
Coordinate with internal teams (Finance, Accessories, Service, Delivery) to ensure smooth workflow.
Maintain CRM records and update customer interactions timely.
Achieve monthly and quarterly sales targets assigned by the dealership.
Participate in sales campaigns, promotional events, and on-ground activities to generate leads.
Deliver a superior showroom experience aligned with Nissan brand standards.
Build and maintain long-term relationships with new and existing customers.
Handle customer complaints professionally and escalate issues when necessary.