Manage and maintain relationships with existing customers of the company
Connect with customers to understand their financial protection and insurance needs
Support customers with policy-related guidance and renewal assistance
Promote suitable life insurance solutions to existing clients
Coordinate with internal teams for smooth customer service and query resolution
Build long-term customer relationships through regular follow-ups
Ensure high customer satisfaction and retention through quality service
Maintain proper documentation and process compliance
Work closely with branch and operations teams for seamless customer support
Contribute to overall business growth through relationship management and service excellence