Greet customers warmly and understand their preferences, body type, and styling needs.
Provide personalised styling suggestions to enhance customer confidence and satisfaction.
Assist customers in selecting outfits, accessories, and complete looks based on trends and occasions.
Maintain strong product knowledge to explain fabric, fit, and features effectively.
Achieve individual and store sales targets consistently.
Support upselling and cross-selling to maximise average bill value.
Maintain client relationships, ensure repeat business, and manage customer follow-ups.
Assist with billing, exchange, and customer issue resolution.
Maintain the floor layout, product displays, and store ambience as per brand guidelines.
Ensure the store is tidy, well-stocked, and visually appealing at all times.
Support seasonal VM changes, mannequin dressing, and product placements.
Assist in stock receiving, tagging, replenishment, and inventory counts.
Ensure shrinkage control and proper handling of merchandise.
Follow all store SOPs, grooming standards, and operational processes.