A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 35,000 /महीना*
Spectra_dreams_photography
नगरभावी, बैंगलोर
₹15,000 इनसेंटिव्स शामिल
डिजिटल मार्केटिंग में 0 - 6 महीने का अनुभव
फुल टाइम/पार्ट टाइम
कॉन्ट्रैक्ट
Position: Social Media Sales & Customer Relationship Executive
Roles & Responsibilities:
- Respond promptly to all customer messages, inquiries, and comments across social media platforms.
- Handle incoming calls and provide accurate information about products and services.
- Manage daily social media communication and customer engagement.
- Follow up with potential customers and maintain strong customer relationships.
- Convert inquiries into confirmed orders through effective communication and sales techniques.
- Coordinate with the operations team to ensure smooth order processing and delivery.
- Maintain records of customer interactions, leads, and sales conversions.
- Represent the company professionally and ensure excellent customer service at all times.
Requirements:
- Strong communication and interpersonal skills.
- Experience in social media handling and customer support.
- Ability to convert leads into sales.
- Basic knowledge of Instagram, Facebook, WhatsApp Business, and other social media platforms.
- Good organizational and follow-up skills.
Key Objective:
To manage customer communication efficiently, build relationships, and maximize order conversions through social media and direct interactions.
