A delivery boy (or courier) ensures the safe, accurate, and timely transportation of goods, food, or documents from vendors to customers. Key responsibilities include planning efficient routes, loading/unloading items, verifying recipient details, collecting payments, and providing excellent customer service. They must follow traffic regulations and maintain vehicle safety.
Key Responsibilities
Deliveries: Transporting items safely to various locations within set timeframes.
Route Planning: Optimizing routes to avoid traffic and ensure efficiency.
Customer Service: Acting as the face of the company, providing friendly service, and resolving minor issues.
Package Handling: Loading, unloading, and protecting items from damage.
Transactions: Collecting cash or digital payments and obtaining signatures/proof of delivery.
Documentation: Updating delivery status, logging, and reporting issues to supervisors.
Vehicle Care: Performing basic maintenance and following traffic safety laws.
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Required Qualifications & Skills
License: Valid driver’s license (or commercial license for larger vehicles) and a clean driving record.
Local Knowledge: Familiarity with the assigned area, roads, and neighborhoods.
Physical Fitness: Ability to lift, carry, and maneuver packages.
Time Management: Reliability in meeting deadlines and managing multiple tasks.
Communication: Strong interpersonal skills for interacting with customers and dispatchers.
Equipment: Own two-wheeler/vehicle often required for food/local delivery, along with a smartphone.