डिलिवरी बॉय

Position: Delivery Boy

Department: Operations / Logistics

Reporting To: Operations Manager

Job Purpose:

To ensure timely and safe delivery of shipments/parcels to customers, maintaining accuracy, professionalism, and excellent customer service.

Key Responsibilities:

1. Pickup & Delivery

   • Collect shipments from the office/warehouse.

   • Deliver parcels to customers as per the assigned route and schedule.

   • Ensure zero missed deliveries without a valid reason.

2. Time Management

   • Reach customer locations on time.

   • Complete deliveries within the defined shift/route timeline.

3. Shipment Handling & Safety

   • Handle shipments carefully to avoid any damage.

   • Verify addresses, contact details, and ensure proper handover of parcels.

4. Documentation & Reporting

   • Collect necessary proof of delivery (signatures, OTP, slips, etc.).

   • Submit daily delivery reports (completed/pending with reasons).

   • Inform Ops team immediately if delivery cannot be completed.

5. Customer Interaction

   • Maintain polite and professional behavior with customers.

   • Wear official ID card visibly during deliveries.

   • Inform customers in case of delays or issues.

6. Coordination with Ops Manager

   • Report any issues or discrepancies immediately.

   • Submit collected slips, tokens, or cash (if applicable) to the Ops Manager.

• इस फुल टाइम डिलिवरी Job में 0 - 6 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।