Key Responsibilities:
We are hiring Telugu/Tamil/Malayalam speaking candidates for a Debt Recovery / Collection Voice Process. The candidate will be responsible for contacting customers regarding overdue payments, and ensuring timely collections.
- Handle customer calls to collect timely payment.
- Communicate with customers professionally and provide appropriate information.
- Follow the assigned process guidelines and maintain call quality.
- Update customer information and call details in the system.
- Meet process & performance requirements.