We are looking for a Collection to join our team Good score to handle customer calls, provide exceptional customer support and resolve queries related to Fintech . The role offers an attractive in-hand salary of 18k - 30k and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12 th and Fresher - upto 4 Years Of Experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Days during the Day shift.
• Hindi Is Mandatory .