A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
25,000 - 30,000 /महीना
Victa Earlyjobs Technologies Private Limited
होसुर रोड, बैंगलोर
ग्राहक सहायता / टेलीकॉलर में 1 - 3 वर्षो का अनुभव
फुल टाइम
Customer Support Executive – Razorpay Process
Process: Razorpay
Employment Type: Full-time
Salary / CTC:
Freshers: ₹25,000 CTC (₹20,000 Take Home)
Experienced: ₹27,000 CTC (₹22,000 Take Home)
1+ Years Exp: ₹30,000 CTC (₹25,000 Take Home)
Shift & Working Days:
Shift: 8 AM – 8 PM (Any 9 hours)
6 working days with 1 rotational weekly off
Experience Required:
Freshers & Experienced candidates welcome
1+ year relevant experience preferred for higher CTC
Educational Qualification:
12th Pass / Graduate (Any Stream)
Required Skills & Competencies:
Excellent verbal and written communication in English & Hindi
Strong customer handling and problem-solving abilities
Basic computer literacy (MS Office, typing, navigation, CRM tools)
Ability to multitask in a high-volume environment
Interpersonal skills and professional attitude
Nice-to-Have Skills:
Experience in fintech or BPO customer support
Familiarity with payment platforms and financial transactions
Roles & Responsibilities:
Handle inbound and outbound queries for Razorpay services
Provide clear, accurate, and timely information to customers
Maintain CRM or tracking systems with customer interactions
Escalate unresolved issues to the relevant department
Follow process guidelines and quality standards
Support the team in achieving daily and weekly targets
Ensure compliance with company policies and KYC norms
Hiring Need:
Immediate
