A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
45,000 - 50,000 /महीना
Shimmers Cosmetics Private Limited
खार, मुंबई
ग्राहक सहायता / टेलीकॉलर में 3 - 5 वर्षो का अनुभव
Full Time
Key Responsibilities
Lead and manage the Domestic Ticketing team.
Oversee domestic flight bookings, cancellations, rescheduling, and refunds.
Ensure timely and accurate ticket issuance while adhering to SLAs.
Handle customer and team escalations.
Coordinate with airlines and travel partners for the best fares and smooth operations.
Monitor team performance, maintain MIS reports, and drive process improvements.
Train and mentor team members to ensure high service standards.
