About the role:
We are looking for a detail-oriented Outbound Telecaller to handle customer calls for address verification and ensure smooth shipment delivery. The role involves contacting customers to confirm order details, resolve basic queries, and reduce delivery issues.
Key Responsibilities:
Make outbound calls to customers for address and order confirmation
Verify customer details to ensure accurate and smooth delivery
Inform customers about shipment status and expected delivery timelines
Handle basic customer queries related to orders and delivery
Coordinate with internal teams in case of incorrect or incomplete details
Maintain accurate records of calls and updates in the system
Requirements:
Good communication skills (Basic English is required)
Basic computer knowledge
Attention to detail and accuracy
Polite and customer-friendly approach
Ability to handle a high volume of calls
Preferred Skills:
Experience in telecalling, logistics, or e-commerce support
Strong listening and problem-solving skills
Location: Rohini Sector 18
Experience: 1 Year
Salary: ₹10-12k