Telesales Executive

We are looking for a Telesales Executive to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹18,000 - ₹32,000 and opportunities for growth.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Prior experience in Collections / Tele-calling / Sales / Customer Support

Strong preference for candidates with experience in:

Banks, NBFCs, or Collection Agencies

Handling loan or credit card collections

Good understanding of end-to-end collection processes

Good communication and negotiation skills

Ability to handle customer objections professionally

Basic computer knowledge and familiarity with CRM systems

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 0 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।