Job Description

Telemarketing Executive

Company Name: WeDesh Consultants
Industry: Overseas Education & Student Visa Services
Employment Type: Full-Time
Location:
312 Sahjanand Palace, 3rd Floor,
100 Feet Anand Nagar Road, Opp. Rahul Tower,
Satellite, Ahmedabad, Gujarat – 380015

About WeDesh Consultants

WeDesh Consultants is a reputed overseas education and visa consultancy providing expert guidance for Student Visas, Work Permits, and Visitor Visas for countries including the USA, UK, Canada, Australia, Singapore, Malaysia, UAE, Thailand, and more. We are committed to delivering transparent, professional, and result-oriented services to students and parents.

Position Summary

We are seeking a confident, energetic, and result-oriented Telemarketing Executive to handle student inquiries, generate leads, and promote our study abroad and visa services. The ideal candidate must possess strong communication skills, a persuasive approach, and basic technical knowledge to manage daily reporting and CRM updates efficiently.

Key Responsibilities

1. Lead Generation & Calling

• Make outbound calls to prospective students and parents from provided databases.

• Handle inbound inquiries in a professional manner.

• Explain study abroad programs, visa procedures, and company services clearly and confidently.

2. Follow-Up & Conversion

• Conduct regular follow-ups with interested candidates.

• Schedule appointments for counseling sessions.

• Work towards achieving daily, weekly, and monthly targets.

3. CRM & Reporting

• Update call remarks and follow-up details accurately in the CRM/software after every call.

• Maintain proper call records and daily performance reports.

• Ensure data accuracy and systematic documentation.

4. Coordination

• Coordinate with counselors and documentation teams for smooth processing.

• Provide correct and updated information to students and parents.

Required Skills & Qualifications

• Minimum Graduate (any stream preferred).

• Excellent communication skills with a confident and talkative personality.

• Good command over Hindi and Gujarati; basic understanding of English is required.

• Strong convincing and negotiation skills.

• Understanding of updating remarks in CRM/software after each call.

• Basic computer proficiency is mandatory.

• Operating knowledge of Laptop/Desktop is essential.

• Working knowledge of MS Excel, MS Word, and PowerPoint is required.

• Ability to maintain organized records and reports.

Key Competencies

• Target-oriented mindset

• Professional behavior and discipline

• Good listening skills

• Ability to handle pressure positively

• Team coordination skills

Compensation & Benefits

• Fixed Salary + Performance-based Incentives

• Growth opportunities within the organization

• Training and skill development support

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में 0 - 4 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।