A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 17,000 /महीना
We Care Welfare Trust
पीरागढ़ी, दिल्ली
ग्राहक सहायता / टेलीकॉलर में 0 - 5 वर्षो का अनुभव
फुल टाइम
Interested candidates can directly connect on the given number ( BIRENDRA KUMAR RAI : 8802746364 )
We are looking for a TELECALLING (FUNDRAISING ) Only for girls to join our team WE CARE WELFARE TRUST. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to NGO. The role offers 10,000 TO 17,000 + ATTRACTIVE DAILY INCENTIVES and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12TH Pass and fresher to 2 year experience . You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 week during the day shift.
