A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
18,000 - 25,000 /महीना
Sonacon Entertainment Private Limited
सेक्टर 49, गुडगाँव
ग्राहक सहायता / टेलीकॉलर में 1 - 5 वर्षो का अनुभव
ఫుల్ టైమ్
We are looking for a Telecalling Executive to join our team at Sonacon Entertainment Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Entertainment. The role offers an attractive in-hand salary of ₹18000 - ₹25000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns, and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is a graduate with 1 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.
