कस्टमर सपोर्ट टेलीकॉलिंग एग्जीक्यूटिव

# Job Title: Telecalling Officer / Executive

Company: SMFG

Location: Porur, Chennai

Experience: Freshers to 6 Months

CTC: Up to ₹4 LPA

Interview Mode: Walk-in Interview

Languages Required: Telugu & Kannada

### Job Summary

SMFG is looking for enthusiastic and customer-focused Telecalling Officers / Executives to join the team in Chennai. The ideal candidate should have experience in customer support or telecalling, preferably within the •banking/financial products sector•, with good communication skills in Telugu and Kannada.

### Key Responsibilities

• Handle inbound and outbound customer calls professionally.

• Assist customers with queries related to banking and financial products.

• Explain product features, eligibility, and process details clearly to customers.

• Follow up with customers regarding applications, documents, and service requests.

• Maintain accurate records of customer interactions and follow-ups.

• Resolve basic customer queries and escalate complex issues to the concerned team.

• Ensure excellent customer service and maintain professional communication.

• Achieve assigned calling, follow-up, and service-related targets.

• Follow company policies, processes, and compliance guidelines.

### Candidate Requirements

• Graduate in any discipline preferred.

• Freshers to 6 months of experience in customer support, telecalling, or banking-related processes.

Candidates with banking product experience• will be preferred.

• Excellent verbal communication skills.

• Telugu and Kannada language proficiency is mandatory.

• Customer-focused attitude with good interpersonal skills.

• Basic computer knowledge and ability to maintain records.

Candidates should be comfortable working from the Porur, Chennai• location.

### Why Join SMFG?

Attractive CTC of up to ₹4 LPA•

• Opportunity to build a career in the banking/financial services sector.

• Professional work environment and growth opportunities.

### Interview Details

Interview Mode: Walk-in

Location: Porur, Chennai

Position: Telecalling Officer / Executive

CTC: Up to ₹4 LPA

• इस फुल टाइम ग्राहक सहायता / टेलीकॉलर Job में ग्राहक सहायता / टेलीकॉलर में 6 - 12 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।