A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 25,000 /महीना*
Pstride Solutions Llp
शालीमार गार्डन एक्सटेंशन I, गाज़ियाबाद
₹10,000 इनसेंटिव्स शामिल
ग्राहक सहायता / टेलीकॉलर में 0 - 6 वर्षो का अनुभव
फुल टाइम
We are looking for a Telecalling Executive/Operation Manager to join our team at Vaccihub.
This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹10,000 - ₹25,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Manage Operations.
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
