कस्टमर सपोर्ट टेलीकॉलिंग एग्जीक्यूटिव

NTURM ENGINEERS LTD.

JOB DESCRIPTION: TELE SALES EXECUTIVE

Position: Tele Sales Executive

Job Type: Full-Time

Targets: NO SALES TARGETS

Location: Borivali East, Mumbai

ROLE OVERVIEW

NTURM Engineers Ltd. is seeking a dedicated and communicative Tele Sales Executive to join our team.

Unlike traditional sales roles, this position carries no strict monthly sales targets. The primary focus of

this role is relationship management, maintaining strong communication with existing and potential clients,

coordinating requirements, and gathering valuable business feedback.

KEY RESPONSIBILITIES

Client Follow-up: Regularly follow up with existing clients and inbound leads to maintain active

engagement and address their business needs.

Client Coordination: Act as the primary point of contact between the client and internal operations/sales

teams to ensure smooth service delivery.

Feedback Management: Connect with clients post-service or delivery to gather detailed feedback,

ensuring high levels of customer satisfaction and retention.

Database Management: Keep accurate, updated records of client interactions, contact details, and

feedback notes in the company database.

Query Resolution: Handle incoming client inquiries professionally and route complex technical or

commercial queries to the appropriate team members.

REQUIREMENTS & QUALIFICATIONS

Language Proficiency: Must be fluent in English, Hindi, and Marathi (both spoken and written).

Communication Skills: Strong verbal communication, active listening skills, and excellent, professional

phone etiquette.

Experience: Previous experience in telecalling, customer relationship management (CRM), or client

coordination is a plus, but freshers with exceptional communication skills are welcome to apply.

Interpersonal Skills: Ability to build rapport easily with clients and handle feedback constructively.

Technical Skills: Basic knowledge of MS Office (Word, Excel) and professional email communication.

WHAT WE OFFER

Stress-Free Environment: A supportive workspace focused purely on relationship-building rather than

aggressive numeric sales targets.

Stability & Growth: Opportunity to work with an established brand in the engineering and industrial

sector.

Convenient Location: Well-connected corporate office in Borivali East.

How to Apply / Office Address:

Interested candidates can reach out directly via phone or walk in for an interview at our corporate office:

NTURM Engineers Ltd.

201 Hari Om Plaza, M G Road,

Behind Omkareshwar Mandir,

Borivali East, Mumbai - 400066.

Contact Number: +91 7700916807

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