A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
21,000 - 25,000 /महीना
Niyara Workforce
अंधेरी (ईस्ट), मुंबई
ग्राहक सहायता / टेलीकॉलर में 6 - 24 महीने का अनुभव
फुल टाइम
• Conduct outbound calls to customers with overdue personal loan payments.
• Remind borrowers of their outstanding dues, inform them about the payment options, and request timely repayment.
• Use persuasive techniques to encourage customers to pay on time and explain consequences of non-payment.
• Follow up with customers who have missed payments, negotiating repayment plans or settlement options where applicable. Conduct workshops, webinars, and training sessions.
• Offer flexible repayment solutions (e.g., restructuring, part payments) based on the customer’s financial situation.
• Update and maintain accurate records of all customer interactions, payment arrangements, and follow-up actions in the CRM system.
ज्यादा डिमांड
