Role: Teleperfomance
Client: Technotoise
Qualification: +2
Languages: English, Telugu , Malayalam, Kanada, Tamil
(English Mandatory and any one language preferred)
Location : Indore
Salary: Fixed 25k
Benefits: 10K Relocation bonus+ Flight Ticket+14 Days accommodation with breakfast
Immediate joiners preferred
Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, or chat.
Handle and resolve customer complaints with empathy and efficiency.
Maintain accurate and detailed records of customer interactions.
Follow communication procedures, guidelines, and policies.
Provide product and service information to customers.
Identify and escalate issues to the appropriate departments when necessary.
Achieve performance goals such as customer satisfaction, call handling time, and quality assurance.