Outbound Calling: Contact prospective clients from provided databases and lead lists using structured scripts.
Inbound Support: Answer incoming customer inquiries and provide accurate service or product details.
Lead Generation: Qualify prospects, identify customer needs, and book appointments or demos for the core sales team.
Follow-Ups: Maintain regular contact with warm leads to move prospects through the sales pipeline.
Data Logging: Record call outcomes, notes, and future follow-up schedules accurately inside the company CRM or MS Excel.
Target Tracking: Meet or exceed daily metrics for call count, talk time, and lead conversions.