A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 17,000 /महीना
Deepa Photo Studio
वासई वेस्ट, मुंबई
ग्राहक सहायता / टेलीकॉलर में 1 - 3 वर्षो का अनुभव
फुल टाइम
CUSTOMER SERVICE REPRESENTATIVE
Timeless Vows Photography – Vasai West
Job Type: Full-Time
Location: Vasai West, Mumbai
Department: Customer Relationship / Client Service
About the Role
We are looking for a friendly, responsible and well-organized Customer Service Representative to handle client communication and maintain strong relationships with our wedding and photography clients.
Key Responsibilities
Handle customer enquiries through WhatsApp, phone calls and social media.
Follow up with new leads and interested customers regularly.
Understand customer requirements and explain our photography & videography packages.
Schedule meetings, consultations and photoshoots.
Maintain customer details, enquiry status and follow-up records.
Coordinate with the photography, video and editing teams.
Send package details, quotations and other required information to clients.
Follow up with booked clients regarding event dates, requirements and payments.
Maintain professional and friendly communication with every customer.
Collect client feedback and help maintain long-term customer relationships.
Requirements
Good communication skills in Hindi, Marathi and basic English.
Polite, confident and positive personality.
Basic knowledge of WhatsApp, Excel/Google Sheets and computer operations.
Good follow-up and convincing skills.
Ability to manage multiple customers and enquiries.
Previous experience in customer service, sales or photography/wedding industry will be an advantage.
Preferred Qualities
Good communication • Positive attitude • Responsible • Patient • Well-organized • Quick learner • Customer-focused
Salary
₹10,000 – ₹17,000 per month + Incentives
Salary will depend on experience, communication skills and performance.
Working Hours
Full-Time | 6 days a week
How to Apply
Interested candidates can send their Resume + Recent Photo on WhatsApp or contact Timeless Vows Photography, Vasai West.
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