📍 Location: Rajkot
🏢 Company: Xwatt Energy Pvt. Ltd.
Job Role:
Inbound & outbound calls handle karna for technical customer support (solar on-grid inverters).
Customer complaints & service requests register karna.
Basic technical issues troubleshoot karna (as per SOP).
Service engineer ke sath coordination karna for site visits.
Customer follow-ups & issue closure ensure karna.
Call logs aur support records maintain karna.
Requirements:
Telecalling / customer support experience preferred.
Basic technical understanding (solar / inverter knowledge advantage).
Good communication skills (Hindi mandatory, Gujarati preferred).
Computer & CRM basic knowledge.
Customer-friendly attitude.
Experience: 0–2 years (Freshers can apply)
📩 Apply at: hr@xwatt.in
📍 Work Location: Rajkot