Key Responsibilities:
• Make outbound calls to potential and existing customers to promote products or services.
• Handle inbound calls and respond to customer inquiries professionally.
• Explain product details, pricing, and offers clearly to customers.
• Maintain and update customer databases (CRM) accurately.
• Achieve daily/weekly/monthly call and conversion targets.
• Follow up on leads and maintain good customer relationships.
• Coordinate with the sales or support team for smooth service delivery.
• Handle customer complaints or feedback in a polite and solution-oriented manner.