Tele Collections Executive – Krazybee Services Private Limited
Location: Mahadevapura, Bangalore
Job Type: Full-time | On-site
Hiring: Immediate
Openings: 10
Job Description:
We are hiring Tele Collections Executives for Krazybee Services Private Limited.
Salary:
₹16,000 - ₹20,000
Roles & Responsibilities:
- Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts.
- Follow up with customers for pending EMI payments and ensure timely collections.
- Negotiate repayment plans and resolve customer payment concerns.
- Maintain customer interaction details and payment commitments in CRM systems.
- Coordinate with field collection teams and backend operations for account resolution.
- Handle customer queries, escalations, and disputes professionally.
- Achieve daily, weekly, and monthly collection targets while following company policies.
Eligibility Criteria:
- 6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles.
- Experience in NBFC/BFSI industry preferred.
- Good communication skills in English and Hindi.
- Regional language knowledge will be an added advantage.
- Strong convincing, negotiation, and problem-solving skills.
- Basic knowledge of CRM tools and MS Office.
- Graduation in any discipline required.
- Age: Below 30 years.
Shift: Day Shift
Work Location:
Mahadevapura, Bengaluru
Interested candidates can share their updated resume on 7355995626