We are looking for a confident and enthusiastic Telecaller to handle outbound and inbound calls, explain our services, and generate leads. The candidate should have good communication skills and a polite telephone manner.
Make outbound calls to prospective customers/students
Receive inbound calls and answer customer queries
Explain products/services clearly and convincingly
Follow up on leads and maintain call records
Maintain customer database and update information
Achieve daily/weekly calling and conversion targets
Handle customer complaints politely and escalate if required
Minimum qualification: 10+2 (Graduate preferred)
Good communication skills in Hindi & basic English
Ability to convince and build rapport with customers
Basic computer knowledge (MS Excel, CRM preferred)
Positive attitude and patience
Freshers can apply
Experience in telecalling or sales will be an advantage
Full-time / Part-time (as per requirement)
Fixed salary + performance-based incentives
Training provided
Growth opportunities
Female candidates
Local candidates preferred