We are looking for an enthusiastic and persuasive Telecaller to join our growing team. As a Telecaller, you will be responsible for reaching out to potential customers, explaining our products/services, and generating qualified leads or sales. The ideal candidate should have excellent communication skills, confidence on the phone, and a customer-oriented approach.
Responsibilities:
Make outbound calls to potential and existing customers.
Explain products or services and answer customer queries.
Maintain and update customer databases (CRM).
Follow up with customers to ensure satisfaction and close sales.
Achieve daily/weekly/monthly targets for calls and conversions.
Provide accurate information and maintain a positive company image.
Requirements:
Minimum qualification: 12th pass or Graduate.
Proven experience in telecalling, telesales, or customer service preferred.
Excellent verbal communication in [English/Hindi].
Good interpersonal and negotiation skills.
Basic computer knowledge (MS Office, CRM tools).