Job Description
We are looking for enthusiastic and customer-focused Telecallers (Pre-Sales Executives) . The selected candidate will connect with prospective patients, explain the hospital's IVF services, understand their requirements, answer basic queries, and schedule appointments with fertility counsellors. No prior IVF experience is required as complete training will be provided.
Roles & Responsibilities
Make outbound calls to prospective patients and leads.
Explain the hospital's IVF and fertility services.
Handle patient queries professionally.
Schedule appointments for the counselling team.
Follow up with interested leads.
Maintain accurate call records and follow-up details.
Achieve daily, weekly, and monthly calling targets.
Maintain confidentiality and professionalism.
Eligibility
Minimum Qualification: 12th Pass
Graduates are preferred.
Freshers are welcome to apply.
Telecalling or Pre-Sales experience is an added advantage.
Required Skills
Excellent communication in Hindi and Gujarati (Mandatory)
Basic English reading, writing, and speaking
Basic Computer Knowledge
MS Office
Email Handling
Data Entry
Good Communication Skills
Interpersonal Skills
Persuasive Communication
Positive Attitude
Willingness to Learn
Work Schedule
Working Days: Monday to Sunday
Weekly Off: Wednesday
Office Timing: 10:00 AM to 7:00 PM
Salary
₹12,000/month – Freshers
Up to ₹16,000/month – Experienced candidates with relevant telecalling/pre-sales experience and excellent communication skills.
Benefits
Complete training on IVF services and patient communication.
Supportive work environment.
Career growth opportunities in the healthcare industry.