We are looking for a motivated and enthusiastic Telecaller to join our team. The role involves handling outbound and inbound calls, addressing customer inquiries, generating leads, and maintaining strong customer relationships. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Make outbound calls to potential and existing customers.
Explain products/services and generate leads or sales.
Maintain records of customer interactions and update databases.
Handle inbound calls and resolve customer queries effectively.
Build and maintain positive working relationships with clients.
Achieve daily/weekly/monthly targets as set by the management.
Follow communication scripts and company guidelines.