Job Description
Immediate Joiner, we are looking for enthusiastic and results-driven Telecallers to connect with potential and existing customers. The candidate will be responsible for making calls, explaining products/services, generating leads, and supporting the sales team in achieving targets. Outbound & Inbound Calling
Key Responsibilities:
· Make outbound calls to prospective customers from the provided data.
· Handle inbound calls and respond to customer queries.
· Explain products/services clearly and convincingly.
· Generate leads and convert them into sales or appointments.
· Maintain regular follow-ups with interested customers.
· Update customer details in CRM/software after each call.
· Achieve daily and monthly calling & sales targets.
· Handle customer objections and provide appropriate solutions.
· Coordinate with sales/service teams when required.
Required Skills
· Good communication skills (Telugu / Hindi / English)
· Convincing and negotiation skills
· Basic computer knowledge (Excel, calling tools)
· Patience and positive attitude
· Ability to handle rejection
Eligibility Criteria:
· Minimum Qualification: 10th / Intermediate / Any Degree
· Freshers & experienced candidates can apply
· Prior telecalling / customer support experience is an added advantage
Required Skills:
· Good communication skills (Telugu / Hindi / English)
· Strong, convincing and negotiation skills
· Basic computer knowledge (MS Excel, CRM tools)
· Positive attitude and patience
· Ability to handle rejection and pressure