A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
16,000 - 18,000 /महीना
Roche International
नेरुल, नवी मुंबई
ग्राहक सहायता / टेलीकॉलर में 6 - 36 महीने का अनुभव
फुल टाइम
• Effective communication with sales on any customers related query/ issue.
• Handling all telephone related calling as per principal’s norms.
• Introduces relevant members to the customers during delivery of the vehicle.
• Proper timely calling, capturing VOC and resolving any
• Solving Apprehension/ doubts/ queries/ issues.
• Managing all findings, sharing with relevant heads and preparing list of repeated offenders.
• Highlighting any select sales personnel having more complaints.
• Informing respective department for which complaint is generate.
• Works with all dealership departments to achieve team goals.
• Resolve all customers’ complaints by ensuring regular follow-up with other departments.
• Maintain highest professional representation
• Adherence to all environment, health, safely, security measure for people, properly, cars.
